International Online Advisors LLC, doing business as VitaCell Solutions (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vitacell-solutions.com (the “Site”).
- PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information.”
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
- PAYMENT PROCESSING AND SECURITY (PCI COMPLIANCE)
We do not store, process, or transmit your credit card data on our own servers. All direct payment gateways adhere to the strict standards set by PCI-DSS as managed by the PCI Security Standards Council. Your payment information is securely encrypted and processed directly by our third-party payment processors (e.g., Stripe, Visa, Mastercard). - HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you regarding your order.
Screen our orders for potential risk or fraud. (Stripe’s Risk & Compliance team specifically looks for this clause).
Provide you with information or advertising relating to our premium skincare and wellness products, in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site functionality.
- SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use third-party e-commerce platforms to power our online store, and secure payment gateways to process your transactions safely.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. - CHANGES TO THIS POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. - CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Email: info@vitacell-solutions.com
Corporate Entity: International Online Advisors LLC
Address: 99 WALL STREET #2222 New York, NY 10005